Conditions of use

Thank you for shopping with EmpoweredFoods.com. Please read these conditions of use before using this site which is operated by EmpoweredFoods.com. We operate this site for the purpose of advertising equipment and raw foods to customers and potential customers. By using this site, you signify your acceptance of these conditions in return for which we will provide you with access. From time to time we may modify the conditions so please continue to review the conditions of use whenever accessing or using this site. If at any time you do not wish to accept these conditions then don't use this site.

Our terms and conditions of sale

These terms will apply to all your purchases of items from the our store, whether you are ordering online or by telephone. Please read this document carefully before placing your order.

We may change these terms from time to time. Please check them before you make a new purchase.

Payment

You can pay for your order by Visa, Mastercard, American Express, Discover or by phone. We will take all reasonable care to keep your order details and payment secure.

Your agreement with us

We will confirm acceptance (or otherwise) of your order as soon as possible, either by email (if your order is placed on-line) or by telephone (if your order is placed over the telephone). A binding agreement arises once we accept your order and we will then charge your credit/debit card on acceptance of your order.

Shipping Policy

We use UPS ground and USPS Priority Mail for all our snacks and raw food items. Orders are shipped Mondays through Fridays. If you need an item sooner please call for shipping rates. Saturday overnight delivery possible with extra surcharge. All shipping charges (if applicable) will be added once you login and complete your order.

Availability

All items are subject to availability. We can only guarantee availability whilst stocks last. If the goods ordered are unavailable, we will contact you with suggestions of goods of equivalent quality and price.

Cancellations and returns

If for any reasons you are not happy with our products please call or email us and we will refund your money in full.

Wholesale Orders

If you are interested in opening a wholesale account with us, please contact us by phone at 813.600.5161 and we will set you up. As always you can email us any details about your company and needs and we will reply back with our wholesale list. Samples of all our products are available with first orders.

Customer service

If you have any queries or require further information regarding our products or your purchase, call us at 1.877.EF.CACAO (1.877.332.2226) or local at 813.600.5161 and we will be glad to assist you. Lines are open 24-7. Alternatively you can e-mail us by clicking here.

Caring for your purchase

Always keep all our snacks and raw food items away from direct sunlight. The ideal condition is in the fridge and for maximum flavor please allow to warm up to room temperature.

Product descriptions

We have made every effort to display as accurately as possible the colors of our products that appear on this web site. However, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the actual product.

While we try to be as accurate as possible, all sizes, weights and measurements quoted are approximate.

Feedback

Tell us how we are doing and how we can do it better. We welcome your comments on any aspect of our service to you, so please feel free to contact us with your comments by email or by contacting us by phone.